Shipping policy

We currently ship to Australian addresses only. Please read the information below carefully before placing your order.

Processing & Dispatch

• We aim to process and dispatch all orders within 3 business days (Monday–Friday, excluding public holidays). Please note that processing times may vary during periods of high warehouse demand.

• Please ensure that all shipping details entered at checkout are accurate and complete to avoid delays.

Delivery Options & Costs

Standard Shipping

• Free for orders over $300

• A flat-rate fee applies to orders under $300 (calculated at checkout)
  

Express Shipping

• Available for an additional fee at checkout.
  

Tracking & Delivery

• Shipping times are estimates and may vary due to factors outside our control (e.g., postal delays, high-volume periods).

Delivery Issues

• We are not responsible for delays caused by incorrect or incomplete addresses or by issues within the Australia Post network.

• If your parcel is marked as delivered or becomes delayed after dispatch, please contact Australia Post directly using your tracking details.

• Once dispatched, SuitUp is not responsible for items lost, delayed, or damaged in transit. Delivery is handled by Australia Post and other third party carriers. This does not affect your rights under Australian Consumer Law.

Need Help?

If you have any questions regarding shipping, feel free to contact us at any time — we’re here to help.